Arete Business Solutions Ltd

Privacy Policy

April 2024

Our contact details 

Name: John White

E-mail: john.white@aretesolutions.co.uk

The type of personal information we collect 

We currently collect and process the following information:

• Names, telephone numbers, addresses and emails.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To contact us about our services.
• To engage with us about the provision of our services.
• To let us know about goods or services you provide.

We use the information that you have given us in order to

• Let you know about the services we provide.
• To communicate with you about the provision of our services.
• To enquire about services you may provide to us.

We may share this information with third parties with whom we believe it is necessary to communicate your data to enable the provision of our services.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• We have a legitimate interest

How we store your personal information 

Your information is securely stored. 

We keep the personal information collected from you on password protected computers.  We will keep your data only for so long as is necessary for us to provide you with information about our services and to enable us to discharge our obligations to you.  We review the data we hold once every twelve months and any data that we no longer use for the purposes described above is permanently and securely deleted.

We will erase any data we hold about you if you request us to do so in writing using the email address above.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the email address above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address is:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk